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Shipping
Shipping Policy for Gingerly Skincare (United States)
Thank you for choosing Gingerly Skincare! We are delighted to offer shipping services within the United States for our sunless tan friendly skincare products. Please read the following shipping policy to understand our procedures and expectations:
1. Order Processing Time:
1.1 Processing Time:
- We strive to process and ship orders as quickly as possible.
- Please allow 1-3 business days for order processing, excluding weekends and holidays.
- During peak seasons or promotional periods, processing times may be slightly longer.
1.2 Order Verification:
- To ensure the security of our customers and prevent fraudulent activity, some orders may require additional verification.
- In such cases, we may reach out to you via the contact information provided to confirm certain details.
- Order processing will commence once the necessary verification is completed.
2. Shipping Methods and Delivery Time:
2.1 Shipping Methods:
- We utilize trusted shipping carriers to deliver your Gingerly Skincare products.
- Our standard shipping method is USPS, offering reliable service and tracking capabilities.
2.2 Delivery Time:
- The estimated delivery time is typically 3-7 business days from the date of shipment.
- Delivery times may vary depending on the destination, shipping carrier, and unforeseen circumstances beyond our control.
2.3 Shipping Restrictions:
- We currently ship only within the United States, including all 50 states, Puerto Rico, and APO/FPO addresses.
- We are unable to ship to international destinations at this time.
3. Shipping Rates and Free Shipping:
3.1 Shipping Rates:
- Shipping rates are determined based on the total weight of the order and the destination address.
- Shipping costs will be calculated and presented to you during the checkout process.
3.2 Free Shipping:
- We offer free standard shipping on orders that meet the minimum purchase requirement specified on our website.
- Free shipping eligibility may be subject to change or promotional offers.
4. Order Tracking:
4.1 Shipment Confirmation:
- Once your order is shipped, we will provide you with a shipment confirmation email.
- This email will contain a tracking number and instructions on how to track your package.
4.2 Tracking Updates:
- You can track your order by visiting the carrier's website and entering the provided tracking number.
- Please note that tracking information may take up to 24 hours to update after shipment.
5. Shipping Issues and Customer Support:
5.1 Address Accuracy:
- It is your responsibility to provide accurate and complete shipping information during the checkout process.
- We cannot be held responsible for delays or delivery failures caused by incorrect or incomplete addresses.
5.2 Lost or Stolen Packages:
- Gingerly Skincare is not liable for any lost, stolen, or misplaced packages once they have been shipped and tracking information confirms delivery.
- If you encounter any issues with delivery, please contact the shipping carrier directly using the provided tracking number.
5.3 Customer Support:
- If you have any questions, concerns, or need assistance regarding your shipment, please reach out to our customer support team at info@gingerlyskincare.com
- We are here to help and will do our best to resolve any shipping-related issues promptly.
Please note that unforeseen events, such as extreme weather conditions or carrier delays, may impact shipping times. We appreciate your patience and understanding during such situations.
By placing an order with Gingerly Skincare, you acknowledge and agree to comply with our shipping policy.
Last updated: 05/22/2023
Should you have any further inquiries or require clarification, please do not hesitate to contact us. We appreciate your trust in Gingerly Skincare and look forward to providing you with exceptional service!
Thank you for choosing Gingerly Skincare! We are delighted to offer shipping services within the United States for our sunless tan friendly skincare products. Please read the following shipping policy to understand our procedures and expectations:
1. Order Processing Time:
1.1 Processing Time:
- We strive to process and ship orders as quickly as possible.
- Please allow 1-3 business days for order processing, excluding weekends and holidays.
- During peak seasons or promotional periods, processing times may be slightly longer.
1.2 Order Verification:
- To ensure the security of our customers and prevent fraudulent activity, some orders may require additional verification.
- In such cases, we may reach out to you via the contact information provided to confirm certain details.
- Order processing will commence once the necessary verification is completed.
2. Shipping Methods and Delivery Time:
2.1 Shipping Methods:
- We utilize trusted shipping carriers to deliver your Gingerly Skincare products.
- Our standard shipping method is USPS, offering reliable service and tracking capabilities.
2.2 Delivery Time:
- The estimated delivery time is typically 3-7 business days from the date of shipment.
- Delivery times may vary depending on the destination, shipping carrier, and unforeseen circumstances beyond our control.
2.3 Shipping Restrictions:
- We currently ship only within the United States, including all 50 states, Puerto Rico, and APO/FPO addresses.
- We are unable to ship to international destinations at this time.
3. Shipping Rates and Free Shipping:
3.1 Shipping Rates:
- Shipping rates are determined based on the total weight of the order and the destination address.
- Shipping costs will be calculated and presented to you during the checkout process.
3.2 Free Shipping:
- We offer free standard shipping on orders that meet the minimum purchase requirement specified on our website.
- Free shipping eligibility may be subject to change or promotional offers.
4. Order Tracking:
4.1 Shipment Confirmation:
- Once your order is shipped, we will provide you with a shipment confirmation email.
- This email will contain a tracking number and instructions on how to track your package.
4.2 Tracking Updates:
- You can track your order by visiting the carrier's website and entering the provided tracking number.
- Please note that tracking information may take up to 24 hours to update after shipment.
5. Shipping Issues and Customer Support:
5.1 Address Accuracy:
- It is your responsibility to provide accurate and complete shipping information during the checkout process.
- We cannot be held responsible for delays or delivery failures caused by incorrect or incomplete addresses.
5.2 Lost or Stolen Packages:
- Gingerly Skincare is not liable for any lost, stolen, or misplaced packages once they have been shipped and tracking information confirms delivery.
- If you encounter any issues with delivery, please contact the shipping carrier directly using the provided tracking number.
5.3 Customer Support:
- If you have any questions, concerns, or need assistance regarding your shipment, please reach out to our customer support team at info@gingerlyskincare.com
- We are here to help and will do our best to resolve any shipping-related issues promptly.
Please note that unforeseen events, such as extreme weather conditions or carrier delays, may impact shipping times. We appreciate your patience and understanding during such situations.
By placing an order with Gingerly Skincare, you acknowledge and agree to comply with our shipping policy.
Last updated: 05/22/2023
Should you have any further inquiries or require clarification, please do not hesitate to contact us. We appreciate your trust in Gingerly Skincare and look forward to providing you with exceptional service!